Performance problems are conversation problems.
After 25 years in recruitment — building teams at Hays, running a business as MD, and working hands-on with 60+ agencies — the pattern was always the same.
Managers weren't bad people; they'd just never been taught how to handle the toughest moments.
Coach Pilot is the AI coaching layer I wish those managers had — built on the Invested Leadership methodology — so recruitment agencies can turn everyday conversations into a repeatable leadership system.
"Replace one day of leadership training with a full year of always-on coaching for your recruitment managers."